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FREQUENTLY ASKED QUESTIONS

When and where Freedom was founded?

Founded in 2023 by Sahiba Saabqi, a Pakistani fashion designer based in Dubai, Freedom epitomizes a harmonious fusion of cultural influences. Embracing the vibrancy of Dubai's multicultural landscape and the timeless elegance of Pakistani traditions, Freedom emerges as a beacon of sartorial excellence, effortlessly bridging the gap between Eastern allure and Western sophistication.

What criteria define your products as ethically made?

At Freedom, our commitment to ethical production goes beyond mere words—it's a cornerstone of our brand ethos. In a post-pandemic world where sustainability and social responsibility are paramount, we embarked on a journey to create a fashion brand with minimal environmental impact. That's why we adhere to the principles of slow fashion, producing our garments in small batches and remaking them based on demand, thereby significantly reducing waste. Moreover, we prioritize the well-being of our artisans by ensuring they receive fair wages, enabling them to lead fulfilling lives and support their families. Our dedication to sustainability extends to our choice of fabrics, carefully sourced to ensure longevity, earning the moniker "made to last generations." At Freedom, ethical production isn't just a promise; it's a commitment to a better, more sustainable future for both people and the planet.
 

How long does shipping take?

Shipping typically takes approximately 7-10 business days. While we endeavor to dispatch orders promptly, any delivery delays are unforeseen. Should you experience such delays, kindly reach out to us, and we'll promptly liaise with our delivery partners to address the situation to the best of our ability.

 

Are there any care instructions for your garments?

For most of our garments, particularly those with delicate hand embroidery, we recommend dry cleaning to preserve their intricate details and quality. Additionally, we advise dry cleaning for other garments to ensure their longevity and maintain their pristine condition over time.

Where do the proceeds from your donations go?
We donate $100 per product sold, with all proceeds directed to Emirates Red Crescent. At our core, we believe in fashion as a catalyst for positive change.

What is your return and exchange policy?
We accept returns in the case of incorrect or damaged products. If you wish to return an order due to a change of mind, we offer store credit for your next purchase. Please send an email to info@freedom-fashion.com, and we will assist you in resolving the matter.

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